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DOCTORS ARE ONLINE NOW
Life doesn’t always go to plan, and sometimes you need medical documentation—like a medical letter from a doctor—without the time, energy, or ability to sit in a waiting room for hours. Whether you’re unwell, travelling, or simply prefer the convenience, knowing how to get a medical letter from a doctor without visiting a clinic can save you time and stress.
Thanks to modern technology and digital healthcare services in Australia, getting the documentation you need is easier than ever. In this article, we’ll explain what a medical letter is, when you might need one, and most importantly—how to get one online without stepping foot inside a GP’s office.
A medical letter (sometimes called a doctor’s letter or medical certificate) is an official document written by a licensed healthcare professional. It can be used for a variety of reasons, including:
Each letter typically includes the doctor's details, the date of issue, your personal information, and a brief explanation of the medical condition or recommendation.
The idea of a face-to-face appointment doesn’t suit everyone—especially for minor illnesses like a cold or migraine. Here’s why more Aussies are choosing online services:
Online healthcare has become a normal part of life in Australia, especially after COVID-19 made telehealth a household term.
Let’s break it down into a step-by-step guide so you can confidently navigate the process.
First, look for an Australian-based telehealth service that offers medical certificates, sick notes, or letters from a registered doctor. Make sure the platform is:
Popular platforms include InstantScripts, Qoctor, and other GP telehealth providers.
Most online services offer a few types of documentation. Common options include:
Be clear on what your workplace, airline, or organisation requires before selecting.
Instead of a physical appointment, you’ll be asked to fill out a short form. This may include:
Some platforms may offer video or phone consultations if the doctor needs more detail. Others can issue a letter based solely on your responses.
Once you’ve submitted the form, a qualified Australian doctor will assess your request. If approved, you’ll receive a signed medical letter via email, usually in PDF format.
This document is legally valid and can be presented to your employer, school, airline, or other relevant party.
You can print or email the medical letter to whoever needs it. Many online services also keep a copy in your account if you need to re-download it later.
Yes, absolutely—provided the service is run by licensed Australian doctors. Telehealth has been legally recognised across Australia for years, and digital medical certificates and letters are now widely accepted by employers and institutions.
However, be cautious of:
Always check that the doctor is registered with AHPRA (Australian Health Practitioner Regulation Agency).
Here are a few examples of when a medical letter might come in handy:
Knowing how to get a medical letter from a doctor without visiting a clinic puts you in control of your health and your time. With just a few clicks, you can access the care and documentation you need, minus the long waits and crowded rooms.
Whether you're curled up in bed or stuck in a remote location, Australia’s growing network of online doctors makes it easy to get official medical support when you need it most.
Just remember: always choose trusted services and be honest in your application—because your health is no place for shortcuts.
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